June 20, 2013
PIKEVILLE – Hampton Inn Pikeville, announced Thursday that it has received a TripAdvisor Certificate of Excellence award. The accolade, which recognizes hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
“We are pleased that Hampton Inn Pikeville, received a TripAdvisor Certificate of Excellence,” said Phil Cordell, global head, focused service and Hampton brand management, Hilton Worldwide. “We strive to provide our guests with high-quality accommodations, delivered with friendly, authentic service – what we call ‘Hamptonality’ – to create a memorable experience for each traveler, and we’re thrilled to see that our hard work is translating into positive reviews on TripAdvisor.”
Hampton Inn Pikeville is one of 1,320 Hampton properties to receive this award. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
For more information about Hampton Inn Pikeville, located at 831 Hambley Blvd in Pikeville, please contact the General Manager at (606) 432-8181 or PKVKY_Hampton@hilton.com.