Passport Health Plan hits milestone hiring 500th employee

Staff Report

LOUISVILLE – What started nearly two decades ago as a small community-based health plan has grown into a major Kentucky employer. Now, after more than 18 years of helping Kentuckians live healthier lives, Passport Health Plan has hit a major business milestone by hiring its 500th employee.

Started in 1997 by several Kentucky safety net providers, Passport is a non-profit, provider-sponsored, community-based health plan administering Medicaid benefits to nearly 300,000 people around Kentucky. Passport’s unique public-private partnership model grew from the Commonwealth’s progressive idea and the commitment of dozens of organizations from around Greater Louisville, including the University of Louisville Physicians, University Medical Center, Jewish Heritage Fund for Excellence, Norton Healthcare, and the Louisville/Jefferson County Primary Care Association.

“I’m pleased to celebrate this important milestone today with our outstanding team,” said Passport Health Plan CEO Mark B. Carter. “This is a great achievement for any company, but more importantly this growth underscores the fact that we are providing a great service to the Commonwealth of Kentucky and our members.”

Passport has been contracted with Kentucky’s Cabinet for Health and Family Services to administer Medicaid benefits since its inception, serving hundreds of thousands of people living in the Greater Louisville region. But with the expansion of Medicaid effective January 1, 2014, Passport knew that its staff would need to grow as the company expanded to serve residents around the entire Commonwealth.

In just under two years, Passport has doubled in size, adding nearly 250 more employees since January 2014 and launching a new office with capacity for more than 30 new jobs in Eastern Kentucky.

“As an organization built by Kentuckians for Kentuckians, Passport is wholly focused on meeting the needs of our members, with input and collaboration from our strong network of healthcare providers and community advocates,” Carter said. “We have grown to meet the needs of our members, and in doing so we’re helping prove that Medicaid expansion and the Affordable Care Act really have been a great success in Kentucky.”

As a registered 501(c)3 nonprofit organization, Passport is free from investor demands, meaning that it offers low administrative costs to ultimately translate into more resources going to patient care.

Headquartered in southern Jefferson County with a new satellite office in Floyd County that opened in March 2015, Passport is a proud member of America’s Health Insurance Plans (AHIP), the Association for Community Affiliated Plans (ACAP), and the Better Business Bureau. It was named the #19 Medicaid health plan in the United States and the top Medicaid plan ranked in Kentucky by the National Committee for Quality Assurance (NCQA) for 2014-15.

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Staff Report

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